The Elgato HD60 X is a popular device among streamers and content creators, allowing them to capture high-quality audio and video on their gaming consoles.
The device supports game capture, comes with a USB port, and provides high-definition audio and videos.
Many enthusiasts appreciate it but some have recently reported (1,2,3,4,5,6,7) encountering various audio issues with the device, including the inability to record, stuttery sound, and audio that is out of sync.
Elgato HD60 X audio issues
One of the most common issues that users have reported is the inability to record audio with the HD60 X. This can include not being able to capture game sound, microphone audio, or even party chat.
This issue can be caused by a number of factors, including incorrect settings within the capture software or a problem with the device’s drivers.
Another common issue that users are reporting is the stuttery audio.
This can cause the recorded audio to sound choppy or unclear, which can be a major problem for streamers and content creators who rely on high-quality audio for their content.
This issue again can be caused by a number of factors, including a poor performance from the computer or an issue with the device’s driver.
Furthermore, some users have reported that audio captured by the HD60 X is out of sync. This can cause audio to be delayed, making it difficult to understand what is being said in the recording.
Potential workarounds
Elgato has not yet acknowledged the issue. However, we have come across some workarounds that may potentially solve the problem.
One way users can try to address audio issues with the HD60 X is by muting the HD60 X in Streamlabs and then create a new audio input source for it.
This can help to ensure that the device is properly configured and can help to resolve any issues related to the device’s settings.
Another potential workaround is to try using OBS instead of the 4K Capture Utility. OBS is a popular open-source streaming software that can be used to capture and stream audio and video.
In conclusion, while the Elgato HD60 X is a popular device among streamers and content creators, it is not without its problems.
However, by understanding the common audio issues that users are facing on Elgato HD60 X and by trying the suggested workarounds, users can meanwhile try to resolve the issues.
We hope Elgato acknowledges the issue and provide a solution as soon as possible. Until then, keep tabs on this story and we will update it with further developments, if any.
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