New updates are being added at the bottom of this story…….

Original story (published on June 14, 2022) follows:

While there are numerous drone manufacturers in the world, the Shenzhen-based company DJI seems to be the popular choice amongst enthusiasts.

They produce a wide range of drones ranging from small and lightweight consumer models to heavy-duty professional ones. They are popular for their ease of usage, superior image quality, and flight performance.

While the hardware is really impressive, the developers seem to have messed up on the software side of things with many recently reporting that the quick transfer function was not working on the DJI Mini 3 Pro.

And now, users are saying that the DJI GO app, DJI GO 4 app, DJI Pilot, and the DJI FLY app are not working on Android. Many are seemingly frustrated since the problem is making it impossible to fly their drones.

It looks like the apps are crashing on launch after users updated their phone to Android 12. Some say they tried clearing the app data and cache and reinstalling the app but these solutions don’t help either.

Below are some reports from Android users complaining about the DJI GO, DJI GO 4, DJI Pilot, and the DJI Fly app not working.

As it turns out, there is a list of supported devices the apps seem to work on shared by DJI developers. You can check out the compatibility list for all affected apps below.

DJI Fly compatibility list:

DJI Pilot compatibility list:

DJI GO 4 compatibility list:

DJI GO compatibility list:

With the majority of reports seem to be coming from those trying to launch the app on incompatible devices, some users using supported devices seem to be affected by the problem as well.

Fortunately, we came across a few workarounds that might allow those affected by the issue to use the apps on Android. The first one requires users to download and install the Aloft app.

DJI Support also commented on the matter and suggested users to enable or allow the ‘install unknown apps’ setting.

Also, you can try installing the app on a device running Android 11 or earlier, since some users (1,2,3) have reported that the apps work just fine on older Android versions.

We hope DJI developers soon take a look at the matter and release an update that fixes the problem where DJI Fly, DJI GO, DJI GO 4 and DJI Pilot app are not working on Android devices.

As always, we will be keeping an eye out for more information and update this space as and when required so stay tuned.

Update 1 (August 08)

12:16 pm (IST): Many Google Pixel owners are now reporting (1, 2, 3, 4, 5, 6, 7) that DJI Fly app is crashing or not working for them after v1.6.9 update.

Luckily, DJI support has acknowledged this issue and confirmed that they are working to resolve it. However, there’s no ETA for the fix.

Update 2 (October 10)

18:04 pm (IST): The support has released a statement saying that the DJI Fly app is now working on Pixel 6 after the latest version.

Note: We have more such stories in our dedicated Apps Section so be sure to follow them as well.

Featured image source: DJI

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